Contact information

We're Here to Help

At PupGlam, we're committed to making every shopping experience as enjoyable as the moments you share with your pet. Whether you have a question about an order, need help choosing the right product, or simply want to reach out, our friendly support team is here for you.

We take pride in providing responsive, reliable customer service and will do everything we can to assist you.

Contact Information

PupGlam

Business Address
5134 Glencove Ln
West Palm Beach, FL
United States

Email
hello@pupglam.com

Phone
+1 (561) 345-8064

Customer Support Hours

Monday – Friday
9:00 AM – 6:00 PM (Eastern Time)

We aim to respond to all inquiries within 24–48 business hours. During holidays or periods of high order volume, response times may be slightly longer, and we appreciate your patience.

Need Help With an Order?

To help us assist you as quickly as possible, please include:

• Your order number
• The email address used to place the order
• A brief description of your question or concern

Providing this information allows our team to locate your order and resolve your request more efficiently.

Our Commitment

Your trust means everything to us. Every order is backed by our commitment to quality products, dependable service, and a shopping experience you'll feel confident recommending to fellow pet lovers.

Thank you for choosing PupGlam. We're honored to be a part of your pet's journey and look forward to serving you.

Because every pet deserves to look great, feel comfortable, and be loved.